Monthly Archives: May 2018

Surprise! Teens hate Facebook

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Facebook, not so long ago, ruled the social media roost. Across nearly all important demographics, the Zuckerberg-led time bomb flattened the competition. Sure, it was losing teens, but many of them were just being diverted to other Facebook-owned properties, like WhatsApp and Instagram. Now, according to Pew Research, only 51 Read More

It’s time to humanize the mobile customer journey

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You see it everywhere, people staring at their smartphones without seemingly ever looking up. They’re glued to their screens, multitasking, while walking, driving, waiting in line, watching TV, studying, sitting on a train/plane, etc. While some of us may not agree with the amount of screen-time people endure, it is Read More